Workhub Tasks is an AI-based ticketing system. You can set limitations to route incoming tickets to the appropriate agent or department and trigger actions. WorkHub Tasks allows you to automate the procedures of ticket generation, assignment, priority, and routing. Impress your consumers with availability and easy transition across all of their preferred media. Blend conversational experiences, including live chat and contact center assistance, to deliver the quickest answer to your customer inquiries. Keep track of what is going on within your business and enhance your client experience by combining help channels and addressing issues without regard for time limits. WorkHub Tasks has a complete analysis and reporting engine that can create charts and reports on various tickets, tasks, and agents’ activities. The admin controls the system, allowing them to manually assign tickets and deadlines.

Software Screenshots